Delivery Information

Dispatch and Delivery

·           We will aim to dispatch goods within 24 hours of receiving payment, subject to availability. All goods remain the property of The Bead Base until this time.

·           Please note, we do not deliver outside of the UK at this time.

·           We will only deliver goods to the delivery address on the order.

·           We do not take responsibility for late or non-delivery due to factors outside of our control.

·           Once goods have been delivered to your door, you are responsible for them.

·           Any transit damage to the goods must be noted on the delivery consignment note at the time of delivery.

·           All orders will be sent with your preferred method of delivery.

·           Our cut off time for next day delivery is 2pm Tuesday-Friday. Any orders made after this time, or over a weekend, will be sent out on our next working day; Tuesday, and will arrive with you on the following day, Wednesday. Although we cannot guarantee this.

·           Unfortunately, deliveries are not fool-proof. If you do not receive your package on the expected day, please let us know and we will do our best to find out where the package has got to if it was sent by a tracked service.

 

Postage and Packing Fees

·           Most of our orders will be sent Royal Mail, either signed for, or next day special delivery.

·           Orders over 5kg will be posted Parcel Force.

·           Up to 100g:

-          Signed for 1st Class - £2.11 (1-2 working days)

-          Signed for 2nd Class - £1.89 (3 working days)

-          Special Delivery - £7.50 (Next day) (Tracked)

 

·           Up to 250g:

-          Signed for 1st Class - £2.50 (1-2 working days)

-          Signed for 2nd Class - £2.36 (3 working days)

-          Special Delivery - £7.50 (Next day) (Tracked)

 

·           Up to 500g:

-          Signed for 1st Class - £4.45 (1-2 working days)

-          Signed for 2nd Class - £3.95 (3 working days)

-          Special Delivery - £7.50 (Next day) (Tracked)

 

·           Up to 1kg

-          Signed for 1st Class - £6.75 (1-2 working days)

-          Signed for 2nd Class - £6.05 (1-2 working days)

-          Special Delivery - £8.60 (Next day) (Tracked)

 

·           Up to 2kg

-          Signed for 1st Class – £9.95 (1-2 working days)

-          Signed for 2nd Class - £6.05 (3 working days)

-          Special Delivery - £11.20 (Next day) (Tracked)

 

·           Up to 5kg

-          Signed for 1st Class – £16.85 (1-2 working days)

-          Signed for 2nd Class - £14.75 (3 working days)

-          Special Delivery - £26.60 (Next day) (Tracked)